Unlocking the Secrets of Cancelling Nest Aware Subscription
As smart home devices continue to gain popularity, services like Nest Aware are becoming an integral part of many users’ setups. Nest Aware enhances your Nest cameras and doorbells by offering cloud storage for video footage, intelligent alerts, and more. However, there may come a time when you no longer need or want to continue your subscription. Whether you’re switching to a different service, or simply want to cut costs, cancelling your Nest Aware subscription can be done quickly and easily. In this guide, we’ll walk you through everything you need to know about cancelling your Nest Aware subscription.
What is Nest Aware?
Nest Aware is a paid subscription service from Google that works with Nest cameras, doorbells, and other smart home devices. It offers advanced features like video history, intelligent alerts, and facial recognition. The subscription is available in different plans, depending on your needs. With Nest Aware, users can store video footage in the cloud for up to 30 days, making it easy to review past events, save important clips, and receive custom alerts based on motion and sound detection.
While Nest Aware offers excellent value for those who rely heavily on their Nest devices, not everyone may need the subscription indefinitely. Whether you’re upgrading your system, switching to a different provider, or simply not utilizing the full features, there are situations where you may want to cancel your Nest Aware subscription.
Step-by-Step Guide to Cancel Nest Aware Subscription
Canceling your Nest Aware subscription is a straightforward process, but it’s important to follow the right steps to ensure that you’re no longer charged and that you won’t lose important data. Below is a simple, step-by-step guide on how to cancel your subscription.
Step 1: Sign in to Your Google Account
To begin the process, you will need to access your Google account linked to your Nest devices. Make sure you’re logged into the account you used to set up your Nest Aware subscription.
- Go to Google Account.
- Click on the profile icon in the top right corner if you’re not already signed in, and enter your credentials.
Step 2: Access Google Home or Nest App
Once you’re logged in, open the Google Home app or the Nest app (depending on which one you use to manage your devices). Both apps are available for download on both iOS and Android devices.
- If you’re using the Google Home app, open it and select the device or camera you want to manage.
- If you’re using the Nest app, open it and tap on the gear icon to access settings.
Step 3: Go to Subscription Settings
Once you’re inside the app, navigate to the account or settings section. This is where you’ll find your Nest Aware subscription information. The path may vary depending on the app you’re using.
- In Google Home, tap on your profile photo, select “Assistant settings,” and then tap on “Subscriptions.”
- In the Nest app, tap on the gear icon, then go to “Nest Aware” under the “Subscription” section.
Step 4: Select ‘Cancel Subscription’
After locating your Nest Aware subscription settings, you’ll see an option to manage or cancel your subscription. Click on “Cancel Subscription.” A pop-up will appear asking if you’re sure you want to cancel.
Click “Yes” to confirm the cancellation. This will end your subscription, and you will not be billed for the next billing cycle.
Step 5: Verify the Cancellation
After cancelling, you will receive a confirmation email from Google notifying you that your subscription has been cancelled. Additionally, you can check the status in the app to ensure that it no longer lists an active subscription. Your access to Nest Aware features will continue until the end of your current billing cycle, so there is no immediate loss of service.
Troubleshooting Common Issues When Cancelling Nest Aware
Though cancelling your Nest Aware subscription is typically an easy process, there are a few common issues users may encounter. Here’s how to troubleshoot them.
1. Can’t Find the Subscription Option
If you’re unable to locate the subscription settings in the app, make sure you’re logged into the correct Google account that’s linked to your Nest Aware subscription. Double-check that your Nest devices are correctly connected to the app and that your app is up to date.
2. Not Receiving a Cancellation Confirmation Email
After canceling your subscription, you should receive a confirmation email within a few minutes. If you don’t see it in your inbox, check your spam or junk folders. If you still can’t find it, go back to the Google Home or Nest app to verify that the subscription has indeed been cancelled.
3. Still Being Charged After Cancellation
If you continue to be billed after cancelling, ensure that the cancellation was processed correctly. Sometimes, it might take a few days for the change to take effect, so it’s worth monitoring your bank statements. If you still experience charges after the next billing cycle, contact Google support for assistance.
What Happens After You Cancel Nest Aware?
Once you cancel your Nest Aware subscription, you will lose access to the premium features provided by the service. Here’s what you can expect:
- Video History: You will no longer be able to store video footage in the cloud. Any video footage saved will be deleted after the subscription ends.
- Intelligent Alerts: Custom notifications based on motion and sound will no longer be available.
- Facial Recognition: If you’ve been using facial recognition, this feature will no longer work after your subscription is cancelled.
However, the basic functionality of your Nest devices, such as live streaming and motion detection, will still be operational. If you decide to re-subscribe in the future, you can easily restore access to your Nest Aware features.
Alternatives to Nest Aware Subscription
If you’re considering cancelling your Nest Aware subscription but still want to maintain certain features, you may want to explore alternatives. Google offers free services like limited video history (in some cases) and basic motion detection alerts. Additionally, third-party services may provide cloud storage or smart security solutions that integrate with Nest devices, such as:
- iVideon – A video surveillance solution that supports a range of smart cameras.
- Reolink – Another great choice for cloud storage and enhanced security features.
Switching to a different service or considering local storage options like an SD card might also help reduce costs while keeping the essential features you need.
Conclusion
Whether you’re looking to save money, switch to a different service, or simply no longer need the advanced features offered by Nest Aware, cancelling your subscription is a simple process. By following the steps outlined in this guide, you can easily cancel your subscription and ensure you’re no longer billed. Remember that even after cancelling, you’ll still have access to many of your Nest devices’ basic features. Always check your billing cycle and verify cancellation to avoid unexpected charges. If you run into any issues, don’t hesitate to contact Google Support for assistance. Happy smart home management!
This article is in the category Guides & Tutorials and created by FutureSmarthome Team